Selected Customers

About DHL Express

DHL Express is the worldwide leader in international express delivery of parcels, documents and time-definite delivery.

Project Scope

DHL Express selected Quintiq to improve its dispatch process and customer service for the European Express business. The Quintiq software was chosen from a field of approximately 90 solutions.

Benefits of the Quintiq solution for DHL Express:

• Increased productivity of dispatch (higher number of tours per dispatcher). The optimization of shipment allocation improves efficiency.
• Overall reduction in the numbers of tours through real time dispatch (Elimination of ad-hoc tours).
• Reduction of pick up & delivery costs.
• Improvement of service quality. The dispatch application will reduce the number of missed pick ups significantly which results in a higher level of customer service.
• Lower costs of ownership.  IT related costs are lower as the dispatch application needs less interfaces and database maintenance. 

To read the press release, click here 

About TNT Express

TNT Express is the world's leading business to business carrier, employing more than 45,000 people and serving over 200 countries across the globe.

Project Scope

TNT Express decided to implement Quintiq to support TNT Express’ worldwide operations. Through the use of the advanced planning software of Quintiq in the collection and delivery of parcels, TNT Express hopes to further give shape to its program called “Planet Me” with the aim to reduce the emission of CO2.

The Quintiq system will replace a large number of discrete planning systems that are now used throughout TNT Express’ 900 depots in the world.

By adopting Quintiq into the Common Systems strategy, TNT Express will be able to improve productivity and save on managing a variety of different planning solutions. In addition it will be able to improve tracking and tracing as well as customer service.

To read the press release, click here

About Roberts Europe

Roberts Europe is a leader in the premium freight market. This market segment handles items that cannot be transported by standard logistics service providers because of stringent time limitations or service requirements.

Project Scope

The Quintiq Logistics Planner solution will be implemented in a phased approach to address the full range of needs across Roberts Europe's array of solutions, including road -, air – and special services.

To read the press release, click here

To view the entire customer list, click here