Selected Customers

About FirstGroup

FirstGroup plc is the world’s leading transport company with annualised revenues of over £5 billion a year. The company employs approximately 137,000 staff throughout the UK and North America and transport more than 2.5 billion passengers a year.

Project Scope

Following a successful pilot with First ScotRail, Quintiq's resource optimisation solutions will be implemented at all four of First's rail passenger franchises, First ScotRail, First TransPennine Express, First Capital Connect and First Great Western.

The Quintiq solution will allow First to improve efficiency, costs and customer service by highlighting the optimal requirements for train units, drivers and crew. Quintiq’s knowledge based planning system allows operators a complete understanding of operational needs and constraints. For example, the system will, at the touch of a button, inform users: which drivers are authorised to operate on particular tracks; driver and crew contract and shift patterns, including driver breaks; and train unit characteristics such as passenger capacity.

Press release FirstGroup

About GVB

GVB provides public transport within the municipality of Amsterdam and in the adjacent municipalities of Ouder Amstel, Amstelveen and Diemen. The company transports about one million passengers a day, who use metro, bus, tram or ferry services. 

Project Scope

Quintiq's new generation of planning software improve the planning process of GVB. In addition to the regular planning process, GVB can also use the new planning software to take full account of special circumstances, such as disruptions or extra passenger numbers because of major events, as well as the wishes of each individual tram, bus and metro driver. The software also offers GVB the possibility of deploying its resources more flexibly and more efficiently, so that it can achieve the cost reduction the company so badly needs.