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Support Consultant

Location: 's-Hertogenbosch, Netherlands, 19/01/2012

If you've got strong analytic skills and enjoy complex problem-solving puzzles, join us in becoming a Support Consultant for Quintiq's Metals & Manufacturing business unit.

Job description

Quintiq’s Metal & Manufacturing business unit focuses on serving customers in the metals (aluminum, steel, and copper production and processing) and manufacturing (packaging, flooring, consumer food etc.) industries. These customers are located in Europe, South America and South Africa and are serviced by our headquarters in the Netherlands. As the number of Quintiq implementations is continuously growing, the demand for excellent support services is growing, too.

As a support consultant you are responsible for ensuring the quality of the support services delivered to the customers by handling, solving and monitoring requests from customers, partners and colleagues. Your strong analytic skills will enable you to pin point problems efficiently and to suggest and implement solutions in customer environments. You are pro-active in signaling problems and staying in touch with customers by phone and on site to ensure they get sufficient value out of their Quintiq application.

Job requirements

Background at HBO+/academic level in computer science or in business administration with sound computer science skills, high abstraction ability, strong analytic skills, object-oriented way of thinking, experience in one or more object-oriented 3GLs (C++, Delphi, Smalltalk, Eiffel) or 4GLs (G2, Aion, etc).

A minimum condition for this job is experience with object-oriented (UML or other OO) modeling and programming.
You should be energetic and flexible, with excellent analytic skills, sound judgment in advanced software technology. You are able to manage and execute processes, stress proof, with strong communication skills, especially in an environment of top professionals. Your passion is a well-served and satisfied customer.

Remuneration package

Quintiq offers excellent working conditions: good primary and secondary benefits, including flexible working hours, a time-for-time arrangement, company car and profit sharing.

Additional information

For more information or a job application, send an e-mail to hrm.mm@quintiq.com stating job reference ws1, for the attention of Mrs. M. Groenewoud. Please include your cover letter and CV in your job application.

Quintiq
Visiting address:
Bruistensingel 500
5232 AH  ‘s-Hertogenbosch

Tel: +31 (0)73 691 0739
 

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