• Dubai Airports

Established as a commercial entity in April 2007, Dubai Airports owns and manages the operation of Dubai International Airport (DXB) and Dubai World Central (DWC). DXB is the world’s busiest international airport, serving 90 airlines flying to more than 240 destinations across six continents. DWC, slated to be the region’s airport of the future, launched cargo operations in 2010 and passenger flights in 2013.

The Quintiq solution went live at DXB within 5 months of implementation. It enables automated planning of the airports fixed resources, which include 212 airport stands, 142 gates, 526 check-in counters and 28 baggage belts. It is also able to handle calculations for 40 flights per second and take advantage of information from multiple sources to improve its automation process. With 1,100 flights passing through DXB each day, optimal efficiency is crucial in maintaining high levels of customer satisfaction.

With full visibility over resources and demand, planners can adapt resource allocation to fit specific airline preferences and further streamline passenger flow. The result? Increased traffic handling capabilities without sacrificing passenger experience.
We aim to deliver a world-class experience to the airlines that use our airports and the passengers that they carry. Quintiq will enable us to maximize utilization of our current fixed resources and prepare for future expansions.
- Frank McCrorie,
SVP Operations