Frankfurt Airport project summary - Quintiq

Case study: Optimizing winter services at Germany's biggest airport

At a busy commercial airport, the only thing worse than a snowstorm is a paper storm...

Every winter, Frankfurt Airport winter service planners were coping not only with inclement weather, but with piles of paperwork, too. On the worst days, planners had to schedule up to 200 staff and 200 vehicles to clear the snow and keep the airport open. Doing this manually on spreadsheets and simple databases was costing Frankfurt Airport significant amounts of time and money.

Recently, Frankfurt Airport invested in a new, more efficient way of planning its seasonal workforce. The benefits include:

  • Real-time visibility into the use of people and equipment
  • Plans that incorporate employee skills and preferences
  • Alerts and suggestions on any violation of labor agreements and regulations

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