Solutions
The Quintiq Field Service Planning & Optimization Solution
Skillful, integrated field service planning can help you streamline operations, reduce response times and lower operating costs. The Quintiq Field Service Planning & Optimization solution solves the complex problem of field service planning by employing the most sophisticated optimization engine available today. The Quintiq Field Service Planning & Optimization solution integrates your organization's business information, personnel and resources to provide accurate multi-resource planning. The result: increased employee productivity, operational efficiency and customer loyalty.
Customizable and Flexible
Whether your company specializes in providing the services of inspectors, surveyors or any other field workforce, the Quintiq Field Service Planning & Optimization solution can meet your company's specific planning needs. You can customize the Quintiq Field Service Planning & Optimization solution to your business' terminology, equipment and processes. Using company-defined organizational rules and constraints, the Quintiq Field Service Planning & Optimization solution helps you balance your supply and demand goals.
You can be confident the Quintiq Field Service Planning & Optimization solution will meet your needs today and tomorrow. With its flexible platform and seamless integration with third-party solutions, the solution is fully capable of accommodating even rapid and substantial growth.
Reduce Response Times
Gain important insight into service urgency and resource statuses. With the Quintiq Field Service Planning & Optimization solution, you can use resources more efficiently to reduce response times and lower operating costs.
Empower Your Workforce
Connect remote employees to critical, real-time planning and technical information through mobile devices. Timesaving tools and increased visibility help you effectively manage employee performance and productivity while reducing service delivery costs.
Critical Management Data
Field service managers receive optimized, real-time deployment options and performance metrics. Reporting capabilities analyze critical information, such as employee availability and the number of resources used. These analyses provide the basis for capacity planning and effective employee management. Reliable business intelligence means better performance today and in the future.
Planning levels
The Quintiq Field Service Planning & Optimization Solution is comprised of three components, each supporting a different planning level: