How to optimize in-flight services for competitiveness

In the world of aviation, passenger experience is key and the expectations of passengers are ever increasing. Competition in airline catering is also increasing dramatically with several companies entering the market to provide similar services at lower costs.

Planning complexity for hospitality in aviation is compounded by the frequent last-minute changes in flight schedules and gate assignments, which in turn affect travel time and delivery sequences.

Speed and flexibility have become crucial factors in delivering high-quality service to airlines. The right technology will allow you to improve the utilization of materials and resources, increase productivity and structure better commercial agreements with customers.

Quintiq provides the tools for fast decision making by taking into account the reality of today as well as your goals for the future:

    • Resource utilization
      Optimize the utilization of resources and reduce the risk of disruptions to delivery sequences
    • Service level agreements
      Ensure that you provide consistent service levels to airlines, regardless of increased service demands and last-minute preference indication of passengers
    • Bids & contracts
      Use what-if scenarios to determine the effect of a bid on your business goals