Security Resource Scheduling for manned guarding, facility security and secure delivery

Recent global events have made security vital to more businesses and individuals than ever before. The result: exponential growth in the security industry that has created both lucrative opportunities and increased competition.

Security services providers, including those specializing in aviation security, manned guarding, patrol guarding, provision of relief guards and secure delivery, must constantly aim to optimize operations by decreasing costs and maximizing resource utilization to stay competitive. Proven optimization methods include reducing capital costs, automation and increased equipment efficiency.

The Quintiq Security Guard Planning solution enables you to meet the full range of security planning and scheduling challenges by providing a fully integrated solution for:

• Long-term strategic planning – Including what-if scenarios and Key Performance Indicator (KPI ) analyses
• Mid-term tactical planning – Roster and shift scheduling to optimize personnel and resource capacity utilization including authorizations definition
• Operational planning – Real-time operational control, event management and dispatching.

Key Features and Benefits

• Improved customer service
• Significant cost savings and reduced overtime expenditure
• Increased employee satisfaction and motivation
• Support deployment planning process – Presence to absence planning, shift and roster planning, task allocation and dispatching.
• Service reporting – Provide customers with accurate,timely reports of services rendered.
• Support for mobile guarding – Schedule tours with varying routines.
• Resource planning – Calculate resource capacities and optimally plan equipment utilization.
• Real-time disturbance handling – find trained personnel replacements based on system recommendations and confidently respond to emergency situations
• Third party system integration – Integrates with ERP systems, including SAP, radiosystems, and more.