Reduction of carbon footprint at TNT Express with help of more efficient planning of collection and delivery

January 10, 2008 | 's-Hertogenbosch, Netherlands
The worldwide express delivery services provider TNT Express has signed an agreement with Quintiq to take further steps in its effort to reduce its carbon footprint. Through the use of the advanced planning software of Quintiq in the collection and delivery of parcels TNT Express hopes to further give shape to its program called "Planet Me" with the aim to reduce the emission of CO2. The Quintiq system will replace a large number of discrete planning systems that are now used throughout TNT Express's 900 depots in the world.

With the new Quintiq system TNT Express will support its collection and delivery process worldwide of 3.5 million parcels and documents. The planning solution will be used to create and maintain depot profiles and allocate parcels to rounds and drivers in an optimal way. By adopting Quintiq into the Common Systems strategy TNT Express will be able to improve productivity and save on managing a variety of different planning solutions. In addition it will be able to improve tracking and tracing as well as customer service.

Initially TNT Express planned to develop a new customized planning solution in-house as it was not convinced that a standard solution was able to support all its processes and meet all its requirements. Nevertheless Quintiq was able to demonstrate that its software suite for advanced planning and scheduling could deal with all TNT Express' issues.

The Quintiq real-time application suite offers company-wide transparency and access via interfaces for viewing all process-related decisions. Its wide range of functions allows users to react quickly to short-notice changes and contingencies. By making optimal use of each employee's skills, availability and productivity, no additional resources need to be scheduled as a buffer, thus enabling organizations to save time, reduce labour costs and increase customer satisfaction levels. Real-time management reporting permits ongoing monitoring based on Key Performance Indicators (KPIs).

"TNT Express is very pleased to work together with Quintiq on improving its planning of collection and delivery, thereby reducing our carbon footprint", says Nigel Barton, Director Strategic Operations at TNT Express. "With the choice for Quintiq we now have a platform for all our IT planning applications within TNT Express and can thereby also increase our customer service levels."

"We are delighted that TNT Express has selected our suite for its planning process", says Arjen Heeres, COO at Quintiq. "TNT Express' choice underlines our ability to support companies with worldwide operations with their increasingly complex planning puzzle."

Quintiq provides advanced planning, scheduling and supply chain management solutions. The fast-growing Dutch company, established in 1997, offers software for planning and optimising complex business processes throughout the enterprise. Deloitte has recognized Quintiq as being one of the fastest growing technology companies in Europe, and industry analyst Gartner has acknowledged Quintiq for its innovative products and market presence. The company has its head office in the Netherlands and further subsidiaries in Germany, the UK, Finland, Malaysia, China, Australia and the USA. For more information: