Fraport AG accelerates workforce deployment with Quintiq

January 20, 2015 | ‘s-Hertogenbosch
Germany's largest commercial airport activates Quintiq software to manage its critical support workforce

Fraport AG, the operator of Frankfurt Airport, today announced that it has implemented Quintiq's software platform to speed up its winter service workforce deployment.

The software implementation by Quintiq, a global leader in supply chain planning and optimization (SCP&O), is expected to help Fraport reduce costs during winter through real-time, automated workforce and vehicle management.

Frankfurt Airport spans 7.5 million square meters - the equivalent of 1,000 football fields. Its sheer size poses challenges for ground staff, particularly during winter, since the airport's four-kilometer-long runways need to be cleared of snow within minutes. Depending on the intensity of the winter weather conditions, up to 200 specially trained employees are needed per shift to operate high-performance equipment.

Prior to the Quintiq software implementation, the allocation of staff was planned and coordinated manually, using Excel spreadsheets and Access databases - a costly, time-consuming process. Employees were assigned between 14 and 16 hours before deployment, based on data gathered from the German weather service (DWD).

Fraport recognized that it needed a solution that could ensure that certified employees and the right equipment were quickly and accurately assigned while complying with rigorous legal regulations that govern staff deployment.

The Quintiq software went live in November 2014 . It enables Fraport's operations managers to have dashboard views of staffing levels, employee and vehicle statuses in real time, allowing for efficient and scalable fleet management.

Dr. Roland Krieg, Chief Information Officer of Fraport, said: "Manual and time-consuming planning tasks amounted to significant costs in winter. The architecture of Quintiq's software allowed our requirements to be modelled on the basis of industry-specific functionalities. This enables us to be extremely versatile as the solution provides staffing options that can quickly be employed, allowing us to organize our winter support services more efficiently."

"Helping Fraport solve this puzzle for Germany's largest commercial airport is further testament to Quintiq software's capabilities in optimizing complex planning and the company's role as a market leader in aviation operations planning & optimization," said Arjen Heeres, Chief Operating Officer of Quintiq. "This solution will make Frankfurt Airport's operations more efficient by reducing time spent planning and this will lead to significant cost savings, in addition to improving the airport's response time to disruptions."

About Fraport AG
Fraport AG is among the leading groups of companies in the international airport business. With Frankfurt Airport, the company operates one of the world's most important air transportation hubs. Frankfurt Airport has become Germany's largest employment complex at a single location, with more than 500 companies and organizations providing jobs for 78,000 people (including staff employed at The Squaire and the Gateway Gardens).

As a full-service provider in the airport management field, Fraport AG is active on four continents through investments and subsidiaries.

About Quintiq
Every business has its supply chain planning puzzles. Some of those puzzles are large. Some are complex. Some seem impossible to solve. Since 1997, Quintiq has been solving each of those puzzles using a single supply chain planning & optimization software platform. Today, approximately 12,000 users in over 80 countries rely on Quintiq software to plan and optimize workforces, logistics and production. Quintiq has headquarters in the Netherlands and the USA, and offices around the world. For more information, visit or follow Quintiq on Twitter, Facebook, LinkedIn and YouTube.

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