Workforce optimization:
Quintiq Workforce Planning & Optimization Solutions

If workforce optimization is your priority, try Quintiq Workforce Planning and Scheduling Solutions.

Workforce planning is a complex process. Multiple, conflicting factors must be taken into consideration, including: legislation and regulatory issues, a wide variety of employee expertise and skills, employee preferences, work time directives, labor contracts, and service level agreements. All of these and more add to complexity of workforce scheduling.

Workforce optimization encloses the challenge of balancing efficiency, customer service and employee satisfaction. The Quintiq Workforce Optimization Solution is a unified system that enables seamless integration between long-term strategic planning, medium-term tactical planning and short-term detailed scheduling. This system of workforce planning and scheduling software simplifies your tasks and improves your performance in workforce optimization.

• Long-term Strategic Workforce Planning
  With the Quintiq Strategic Workforce Planner, you can predict where deficiencies will occur given a certain scenario or use the advanced optimization engines to generate optimal workforce planning strategies in accordance with company strategy. Short-term and long-term demand and forecast scenarios can be defined in the Quintiq Strategic Workforce Planner or pre-determined in external systems and then imported in the Quintiq Strategic Workforce Planner.
  
  
• Mid-term Tactical Workforce Planning
  Tactical workforce planning matches resource capacities with demand. The Quintiq Shift and Roster Planner offers the following tactical workforce planning capabilities: Match capacities on orders and forecasts, Generate optimal shifts and rosters, Determine under/over utilization, Optimize against various KPIs, Multi-resource planning -- plan employees and equipment in parallel, Maximize employee preferences within economic constraints and converting orders and forecasts into rosters.
  
  
• Short-term Workforce Scheduling
  The Quintiq Scheduling, Dispatching and Event Manager provides the most cost-effective and productive match between operational requirements, employee preferences and available personnel while avoiding unnecessary overtime, scheduling errors or last minute call-ins. Multiple planners can work from different sites simultaneously to create schedules.

The Quintiq Workforce Planning and Scheduling Solutions are explained schematically in the image below. You can view the different solutions that Quintiq provides in the process of workforce optimization.