Operational Personnel Planning: The Quintiq Scheduler, Dispatcher and Event Manager
Personnel planning means finding the most cost-effective and productive match between operational requirements, personnel preferences and available personnel. The Quintiq Scheduling, Dispatching and Event Manager does this for you while avoiding unnecessary overtime, scheduling errors or last minute call-ins.
Personnel planning can be done using multiple planners that work from different sites simultaneously to create schedules. The system offers company-wide transparency and real-time information, guaranteeing that each planner is always working on the most recent data set. All schedule changes and related consequences are immediately clear throughout the organization.
The Quintiq Shift and Roster Planner offers the following tactical personnel planning capabilities and advantages:
- Generates optimal schedules
- Automatically dispatches jobs and orders
- Optimizes workforce utilization on a continuous basis
- Customizable -- all relevant rules and restrictions are taken into account
- Real-time alerting of disturbances and changes
- Real-time event handling and re-optimization
- Multi-user -- up to hundreds of users
- Time attendance integration
- Skill-based scheduling and dispatching
- Integrated geographical component
Optimal Scheduling for Optimal Personnel Planning
Personnel planning with the Quintiq Scheduling, Dispatching and Event Manager provides optimal scheduling advantages. You can generate optimal schedules from just hours to weeks ahead. To assure maximal personnel utilization, personnel assignments are based on required versus available skills and average activity times. Furthermore, constraints such as legislation, work time directives, customer SLAs and productivity factors are taken into account.
To aid in optimizing employee travel times, the Quintiq Scheduling, Dispatching and Event Manager has a comprehensive geographical component to calculate travel times and distances, including maps for visualization.
Real-Time Dispatching Capability
Using proprietary algorithms and built-in intelligence, the Quintiq Scheduling, Dispatching and Event Manager can dispatch a large amount of tasks in real time. You choose either intelligent manual support or automatic real-time dispatching with a manual overrule option.
Efficient Event Management
Disturbances such as order changes, sick leaves and other unexpected occurrences are part of daily operations. Consequently, the Quintiq Scheduling, Dispatching and Event Manager supports real-time event handling. The Quintiq Scheduling, Dispatching and Event Manager can calculate in real-time the consequences of an event and their impacts on service levels or other KPIs. In addition, the Quintiq Scheduling, Dispatching and Event Manager supplies remedial solutions so you can act confidently and accurately to fix the situation.
Quintiq also offers long-term and mid-term personnel planning and workforce optimization solutions. Find out more on the long-term strategic personnel planning solution or the mid-term tactical personnel planning solution