Tactical Personnel Planning: The Quintiq Shift and Roster Planner

Tactical personnel planning matches resource capacities with demand. The Quintiq Shift and Roster Planner offers the following tactical personnel planning capabilities:

• Match capacities on orders and forecasts
  
• Generate optimal shifts and rosters
  
• Determine under/over utilization
  
• Optimize against various KPIs
  
• Multi-resource planning -- plan employees and equipment in parallel
  
• Maximize employee preferences within economic constraints
  
• Convert orders and forecasts into rosters
  

Shift Planning Designed to Meet the Challenges of Large Organizations
Shift planning of large organizations calls for powerful solutions. The Quintiq Shift and Roster Planner was designed to meet the shift planning challenges of large organizations. Shift planning affects every organizational level, so the Quintiq Shift and Roster Planner was designed to be used by a wide range of planners and end-users, including:

• HR managers
• Team leaders
• Employees
• Management

Multiple users, ranging from a few to up to thousands of users across different industries, can access the planner through various communication technologies and devices, including the LAN, Internet, PDAs and PC clients for shift planning.

Fully Customizable Shift Planning
Shift planning preferences and requirements vary for every organization. Because of this, The Quintiq Shift and Roster Planner can be customized to meet any unique business model and company logic. Moreover, the Quintiq Shift and Roster Planner supports user-defined rules and directives:

• Collective labor agreement rules
• Legislation relating to work hours
• Agreed contract hours
• Personnel preferences

On the basis of advanced algorithms and built-in intelligence, the Quintiq Shift and Roster Planner creates an optimal shift pattern over any period of time and automatically assigns personnel to shifts, taking preferences and organizational goals into account for optimal shift planning.

In addition, the Quintiq Shift and Roster Planner offers a veritable treasure chest of management information and analyses of deployment, availability and planning trends. This advanced data forms an excellent base for improving activity control in shift planning.

Optimal Shift Generation
The strength of the Quintiq technology lies in its ability to define specific goals and business rules that apply to your organization. When you input demands or forecasts, business regulations and norms, the Quintiq Shift and Roster Planner then either automatically generates the best shift pattern or supports you in creating optimal shift patterns. There are no limitations on shift pattern type or time periods.

Rostering and Preferential Bidding
Shift planning means assigning employees to shifts, a complex process in which multiple factors must be taken into account such as:

• Skills
• Rules
• Organizational efficiency
• Personnel preferences

Equally important in shift planning is the balance between personnel preferences for specific work times and operational efficiency. The Quintiq Shift and Roster Planner contains advanced technology designed to optimize the rostering process. This is especially important for large organizations that need to ensure a high level of service to a variety of customers. The Quintiq Shift and Roster Planner supports various preferential bidding types, as well as workload balancing to distribute extra hours.

Superior Analytic Capabilities
Shift planning needs to be monitored. To measure the quality of planning decisions, you need to compare performance results against KPIs such as utilization, employee satisfaction and customer service levels. The Quintiq Workforce Optimization Solution provides real-time analysis of shift planning decisions based on user-defined KPIs. Individual users or groups of users can customize the analysis by defining KPIs affecting their areas of operations.