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The airport had known about the early arrival at least three hours beforehand. Why were they so unprepared? Wasn’t Airport Collaborative Decision Making (A-CDM) supposed to prevent the kind of fiasco I’d just experienced? Well, you’d think so, but the reality is…
How are big airports faring in the popularity stakes, compared to their regional rivals? Discover how some airports are proving that size really doesn’t matter.
Baseball and airlines are similar in many ways. Three strikes and you’re out – of profit
Dear Airport Operations Director, I missed a connecting flight the other day. The airline blamed the delay on fog. I wasn’t so
Last year a major airline claimed that airport collaborative decision making (Airport CDM) was responsible for poor on-time performance by an airport. Whatever the reasons for that complaint, it did raise an important
Before I started working on planning and scheduling challenges, I investigated the skills involved in casino games for my PhD thesis. Poker was one of the games I spent quite some time on. Research time, that is. Oddly enough, I’ve since come across many organizations that treat employee scheduling as if