ANWB employs more than 1,000 mechanics to provide roadside assistance throughout the Netherlands. The mechanics are divided across 48 regional teams, and assigned according to incoming requests for roadside assistance.

ANWB selected Quintiq to provide an employee scheduling solution that fully incorporates every planning constraint to optimize employee rosters. Quintiq software makes it easy for planners to create plans that respect ANWB's organizational priorities while taking into account employee skills, labor agreements, overtime, illness, availability and utilization.

In addition, Quintiq's real-time planning environment is ideally suited to maintaining practicable schedules that reflect the constantly changing demands on ANWB's services.