• Falck

Falck is an international leader in the ambulance and healthcare markets. With more than 100 years of experience, Falck works together with local and national authorities to prevent accidents, illness and emergency situations, to rescue and assist people in emergencies quickly and competently, and to rehabilitate people after illness and injury. Falck operates in 35 countries and has more than 37,300 employees.

Falck selected Quintiq to transform the workforce planning and pre-dispatching decision support of its emergency medical service employees. The Quintiq solution will enhance Falck’s workforce planning efforts across all time horizons, from long-term strategic planning to day-of-operations. Quintiq’s configurable solution will allow for the flexibility needed to ensure compliance with all local labor laws and union agreements across its global operations.
As a technology provider that has planned multinational workforces in other demanding service-oriented sectors, Quintiq proved that its solution had the necessary capabilities to meet our requirements.
Poul Mortensen,
Executive Vice President,
COO