Same-day delivery: Shaping the customer experience

11AM – 12PM EDT (New York), July 15, 2015
Where : Webinar

Same-day delivery used to be a distant daydream for retailers, but it's an increasingly common reality today. It's no longer a question of if, but when, it becomes the standard.

Question is: How are you shaping the customer experience? Can you leverage new technologies to provide better service while maintaining profit margins?

Join supply chain planning and optimization experts Adrian Gonzalez and Robert Oliver for a webinar that will change the way you think about same-day delivery.

You'll learn about:

  • The pros and cons of the three delivery window selection models
  • The challenges of same-day delivery and how you can overcome them
  • Using dynamic pricing to influence customer demand and improve customer service levels
  • About Adrian
    Adrian Gonzalez is the founder and president of Adelante SCM, a peer-to-peer learning and networking community for supply chain and logistics professionals. He is a trusted adviser and leading industry analyst with over 17 years of research experience. Adrian has held various leadership positions at ARC Advisory Group, Motorola, Polaroid, and Clare. He holds a BSc in materials science and engineering from Cornell University.

    About Robert
    Robert Oliver is a solution architect at Quintiq. He is an IT industry veteran with over 30 years’ experience. His specialties include professional services, enterprise software, and SaaS. Robert holds a BBA in computer and information science from Temple University.

    For more information, please contact:
    Caitlin Noah
    Campaign Marketing Manager
    +610 964 8111
    [email protected]