How to plan your ground crew, deliver a great passenger experience and keep employees happy

The real planning challenges in the aviation industry often happen on the ground. Providing efficient airport services while keeping staff satisfied and costs low has always been a challenge. How do you strike that balance?

In this webinar, learn how to provide a great passenger experience with employee and planner happiness through:

  • Customer-centric demand planning with passenger flow modelling and waiting time estimation
  • Flexible rostering that takes into account employee preferences
  • Fully automated shift exchange that does not require direct planner action

In the 2nd webinar in this series, Dr. Edwin Lohmann, Director Workforce Planning, DELMIA Quintiq, discusses the use of flight schedule data to optimize ground resource planning. To view the 2nd webinar, click here.

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