How to manage the complexity of omnichannel delivery

The post and parcel sector is experiencing rapid change, especially when it comes to first- and last-mile delivery. New competitors are offering additional services and greater transparency. And when omnichannel delivery is thrown into the mix, the old rules no longer apply.

DELMIA Quintiq senior business consultant Dr. Tobias Schulz shares his insights on the challenges — and hidden potential — of omnichannel delivery, in his presentation on the current state and future direction of the postal and express supply chain.

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This is the second of a two-part series that talks about the biggest network and final-mile changes coming to the postal and express industry. Please click here to watch the first part.

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