GVB improves public transport planning with Quintiq software

January 24, 2005 | 's-Hertogenbosch, Netherlands
More efficient and flexible planning supports cost reduction
Amsterdam's public transport operator GVB is to deploy Quintiq's new generation of planning software to further improve its planning process. In addition to the regular planning process, GVB can also use the new planning software to take full account of special circumstances, such as disruptions or extra passenger numbers because of major events, as well as the wishes of each individual tram, bus and metro driver. The software also offers GVB the possibility of deploying its resources more flexibly and more efficiently, so that it can achieve the cost reduction the company so badly needs.

The new planning system provides greater flexibility than the existing GVB system. The transport operator had been exploring the possibility of new planning software for some considerable time. The search was within the framework of efforts to achieve greater efficiency and customer orientation. An improved deployment of people and resources leads to greater productivity and a higher level of utilization, enabling the transport operator to provide better service for lower costs.

Efficiency and customer orientation are conditions for acquiring a concession from the municipality of Amsterdam for bus, tram and metro transport in 2006. A specific condition for the concession is that GVB must be able to provide public transport at prices in line with market. With that in mind, GVB has been engaged in a cost reduction programme for some time. The new planning software, which was implemented by Quintiq partner ATOS, fits in with these developments.

The Quintiq planning software enables a wide variety of variables to be taken into consideration in the plans in real time. For instance, GVB's travelling staff are able to specify a range of preferences for the duty roster. Is also a simple matter to take major events in the city that could generate a sharp increase in passenger numbers into account in the plans. Furthermore, the planning department has rapid insight into the personnel-related obstacles in the event of equipment breakdowns or accidents and collisions. A breakdown of this kind occurs five times a day on average at GVB.

GVB provides public transport within the municipality of Amsterdam and in the adjacent municipalities of Ouder Amstel, Amstelveen and Diemen. The company transports about one million passengers a day, who use metro, bus, tram or ferry services.

Quintiq in Den Bosch develops and supplies software that companies can use to refine their business processes and cooperation with customers. Quintiq's advanced planning, scheduling and supply chain optimization software enables companies to integrate various business processes and enhance their performance. Quintiq was founded in 1997, since when it has booked more than 130 implementations worldwide. Among its well known customers are Corus, Jan de Rijk Logistics, Ewals Cargo Care, DutchView, Alcoa, Riedel Drinks and KLM Catering Services. Additional information on the company is available on www.quintiq.com.